All of a sudden all my exports are white.

stuyk · Post by **stuyk** » Thu Apr 16, 2009 12:40 pm

I've been using Anime Studio for a while now and had no problem exporting sequences. However, since yesterday, whenever I export an animation, even one I've exported before successfully, it just comes out blank. The rendering and everything while it's exporting seems to run as usual... but then nothing. I don't remember clicking or changing any settings either.

mkelley · Post by **mkelley** » Thu Apr 16, 2009 2:06 pm

How are you rendering? If to a codec, I'd suspect the codec (things have a way of going wrong with them -- Adobe updates them behind your back, for example).

I'd try a single frame, as a BMP say. Is that still blank?

stuyk · Post by **stuyk** » Thu Apr 16, 2009 2:34 pm

I can export as other files, like a png image sequence. but as a quicktime file, everything's white. and I really don't want to have to through the process of putting the animation together in another program, especially since AS has been working just fine until now. I've restarted the program and my laptop and it's still the same.

mkelley · Post by **mkelley** » Thu Apr 16, 2009 4:07 pm

Then the odds are good it's a codec problem (and not an AS problem).

Adobe does that -- updates things so you don't have a choice. Sometimes it does this as a result of updating other things (iTunes, for example). Sometimes it does it completely behind the scenes. If you can, restore either your laptop or desktop back to before you have this problem and see if that doesn't "fix" it. If so, then just don't allow Adobe to update Quicktime (there is a setting somewhere you can stop this --maybe it's in the Adobe updates preferences).

Alternatively you can find an older version of Quicktime and reinstall that (my feeling is never to fix what isn't broken).

stuyk · Post by **stuyk** » Thu Apr 16, 2009 8:34 pm

I've reinstalled quicktime and AS and everything is back to normal. thank you!

mkelley · Post by **mkelley** » Thu Apr 16, 2009 9:07 pm

You're welcome.

You might want to go into Adobe updates (I can't remember the exact program but it's there somewhere) and turn off auto updating so you don't have this problem in the future (I've set mine to "Notify of Updates" so I can choose -- as I said, I don't want to fix things that aren't broken).