Installing problem...

CrAzY Dan · Post by **CrAzY Dan** » Fri Apr 22, 2005 8:24 am

I have downloaded papagayo but when i try to run it, it says 'Unable to locate component'. I have quicktime and everything and i am on windows. I have also tried re-installing the application as it says to do but it doesn't work.

Can you help Lost Marble???

Thanx

CrAzY Dan

BA · Post by BA » Fri Apr 22, 2005 8:40 am

same problem here...

"MSVCR71.dll was not found"

myles · Post by **myles** » Fri Apr 22, 2005 9:14 am

Me too (Windows 2000, msvcr71.dll missing).

Workarounds:

First, search for msvcr71.dll. If some other program has it in their folder, copy it to the Papagayo folder.

Alternatively, just do a Google search for msvcr71.dll, and download it (it's available from a number of sites).

Lastly, if you don't want to trust a general download site, download and install the .NET framework redistributable files from Microsoft (either via Windows update or via the developers download
Then, search for and copy the msvcr71.dll file into the Papagayo folder.

Regards, Myles.

7feet · Post by **7feet** » Fri Apr 22, 2005 10:00 am

.Net

AAAAAAAARGH

just my comment. Did break a perfectly happy system that had run for most of 3 years without a problem (w2K). Microsoft? 3 Years? Yeah, you heard it.

Post by **Lost Marble** » Fri Apr 22, 2005 5:11 pm

A new installer for Papagayo has been uploaded that includes msvcr71.dll. If you're having trouble, try re-downloading the installer and installing again. Don't worry about downloading .NET on Papagayo's account - not necessary.

myles · Post by **myles** » Sun Apr 24, 2005 6:15 am

Heh.

Well, I did give it as the last alternative.

Thanks to Lost Marble for a speedy fix (indeed, probably the most reponsive company I've dealt with. Thumbs up for both quality of service and quality of software).

Regards, Myles.