anime studio not responding error

[taftdavidhaynes]

I open the Barn scene, and make a balloon cloud, type a few words, and a error says Anime studio is not responding and needs to close. It has never did this before. What is wrong?

[dueyftw]

STOP! Don't open it again. All Anime Studio files and Moho are text files. Post it to a file sharing site and someone here will look at it and see if it can be fixed, if I don't get to it.

Dale

[synthsin75]

Sounds like a problem with installed fonts.

[taftdavidhaynes]

STOP! Don't open it again. All Anime Studio files and Moho are text files. Post it to a file sharing site and someone here will look at it and see if it can be fixed, if I don't get to it.

Dale

Thank you for your response Dale. Don't open Anime Studio Again? or don't open that scene again. I am afraid that I don't know what a file sharing site is, could you recommend one.

[Víctor Paredes]

You can use dropbox or any similar service.
Please share the file with the issue and some details as:
- What version of the software are you using?
- What font are you using?
- Are you on windows or mac?
- Is "Create a text layer" checked in the Insert text dialog?
- Can you reproduce the issue in an empty file?

You can continue using the software with no problems. It's probably a very specific issue related to fonts. When you say "the Barn scene" are you talking about the "barnstory.anme" file? (I can't reproduce the crash with it in Moho 12).

[taftdavidhaynes]

I open the Barn scene, and make a balloon cloud, type a few words, and a error says Anime studio is not responding and needs to close. It has never did this before. What is wrong?

\I found my problem, it was a problem with the settings for the balloon cloud. The ratio of text to balloon size was set very high. Over 200%