Hi. First of all I want to say how much I enjoy this software. It really is a pleasure to work with and a source of endless fun. I first got AS 10 Debut but quickly wanted the full version.
I do have a suggestion about your site and the process for buying this software. I think you need accounts and registration for users. I purchased software and services and there seems to be no record of that. Specifically I purchased 2 years of software storage so that I could download my purchased software. Now when I upgraded, I was asked again to purchase 2 years of storage. This is not a nice way to handle this. I want to use what I bought but I can't. Why not keep accounts and keep track of what people buy? Also SmithMicro has no idea of who I am. I bought software, filed out my name and address, but I am asked repeatedly to register. I did...I bought it. Anyway.. minor issues. Thanks.
Sam
First Post!
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smatthews1999
- Posts: 8
- Joined: Thu May 28, 2015 2:52 am
Re: First Post!
I might be mistaken, but I believe that the 2 years of storage that you refer to is per program, not general software storage space account that you can use for 2 years. IE you bought 2 years of downloads for your first program. Then you bought 2 years of downloads for your upgrade (separate program). Basically it's a safeguard for if you lose everything in a computer crash and have no backup, you've reserved the right for 2 years of downloads as sort of a safeguard or warrantee.
Think about it like this, you go down to best buy and purchase a video game or blu-ray, or whatever-- they'll offer you (hypothetically) 2 of years protection for a $3. That $3 covers that one item. If you come back the next week and buy a different movie, you will have to purchase a separate protection plan.
You can decide for yourself if it's worth it or not (hint: companies don't offer these things because they lose money on them). I don't buy protection plans for most things, but I did get it for my recent AS purchase, despite my feeling like I really didn't need it, cause... A) paranoid B) love the software and C) paranoid...
Anyhow, welcome. I'm new here, too, and really enthusiastic about the possibilities of AS!!!
Think about it like this, you go down to best buy and purchase a video game or blu-ray, or whatever-- they'll offer you (hypothetically) 2 of years protection for a $3. That $3 covers that one item. If you come back the next week and buy a different movie, you will have to purchase a separate protection plan.
You can decide for yourself if it's worth it or not (hint: companies don't offer these things because they lose money on them). I don't buy protection plans for most things, but I did get it for my recent AS purchase, despite my feeling like I really didn't need it, cause... A) paranoid B) love the software and C) paranoid...
Anyhow, welcome. I'm new here, too, and really enthusiastic about the possibilities of AS!!!