Cannot Use MP3 Files Since Upgrading

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94253
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Joined: Fri Apr 09, 2010 5:29 am

Cannot Use MP3 Files Since Upgrading

Post by 94253 »

I could import *.mp3 files in AS Pro 6, but after upgrading to version 9.1 64-bit I cannot.

1. File | Import | Audio file…
2. Choose a *.mp3 file.
3. "The selected audio file is not supported."

When I open my *.anme files from version 6 with MP3s already imported, I don't get any errors but there is no audio. When I import *.wav files they work as expected. Why can't I use *.mp3 files any more?

I searched the forum for other topics and found two threads where the solution was to reinstall QuickTime, but those were on Windows machines. I'm using OS X and when I asked about reinstalling QuickTime on the Apple support forum, I was told I could delete the player but cannot remove the core components because they are integrated into OS X.

Any troubleshooting suggestions or other advice would be very much appreciated!
sbtamu
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Re: Cannot Use MP3 Files Since Upgrading

Post by sbtamu »

[/color]Here is the link to this note.
http://anime.smithmicro.com/comparison.html

Note:

64-bit Windows owners please note that Anime Studio Pro 9 will install both a 32-bit and 64-bit version of Anime Studio in succession on 64-bit machines. You will thus go through 2 installation processes.
64-bit Windows does not support QuickTime as such there are import and export limitations to video/movie and to audio formats. The only supported movie format for export is .avi. The only supported audio formats for import are .wav, .aif and .aiff. The only supported audio format for export is .wav.
If you require the use of QuickTime, then we recommend using the 32-bit Windows (Universal) version of Anime Studio Pro 9 as it supports QuickTime and video formats such as .mov, .avi, .mp4, .m4v, .mpg, and .mpeg. As well, it supports audio formats such as .wav, .aif, .aiff, .au, .snd, .mp3, .m4a, .mid, .midi, .m4p and .m4b.
64-bit Mac OS X 10.6.x does not support import of QuickTime audio formats (e.g. mp3 and aac), either as audio files or as audio codecs in video files. To work around this issue, users will have to choose "Open in 32-bit mode" via the application's Get Info window (Select the app in the Finder and either choose Cmd-I or File->Get Info from the main menu). Mac OS X 10.7 and 10.8 do not have this limitation.
When exporting a QuickTime movie with alpha channel on Mac OS, the resulting movie always has a premultiplied alpha channel, regardless of the checkbox that says "Do not premultiply alpha channel."
When importing QuickTime movies with alpha channels, there is a new option in the Image tab of the Layer Settings dialog labeled "Premultiplied alpha". This is not documented in the manual, but allows Anime Studio to support both premultiplied and straight alpha channels. (Previously, Anime Studio only supported straight alpha channels.)
Sorry for bad animation

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94253
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Re: Cannot Use MP3 Files Since Upgrading

Post by 94253 »

sbtamu wrote:To work around this issue, users will have to choose "Open in 32-bit mode" via the application's Get Info window
Thanks! You're a life saver. :)
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Pinesal
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Re: Cannot Use MP3 Files Since Upgrading

Post by Pinesal »

What about Debut? does that support mp3?
sbtamu
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Re: Cannot Use MP3 Files Since Upgrading

Post by sbtamu »

Pinesal wrote:What about Debut? does that support mp3?
Debut supports mp3 in 32 bit only. Please read my post above.
Sorry for bad animation

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Pinesal
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Re: Cannot Use MP3 Files Since Upgrading

Post by Pinesal »

Your post makes no reference to Debut. Are your sure it applies? I can't find a "get Info" window and I cant otherwise fine an option to switch 32/64 bit
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94253
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Re: Cannot Use MP3 Files Since Upgrading

Post by 94253 »

Pinesal wrote:I can't find a "get Info" window and I cant otherwise fine an option to switch 32/64 bit
Yes; every file in OS X has a Get Info window. Open the Finder, go to your Applications folder, then right-click the app and select Get Info. A window will pop open, and in that window is a box to select for 32-bit mode.
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