User Content Library causing crash

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amanandink
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User Content Library causing crash

Post by amanandink »

Hi

I have set my user content library folder to be a server location, but now i have move the computer away from the server and it doesn't have access to that folder anymore, but I cant now open ASP as it keeps looking for the folder and subsequently crashing when it cant find it. Does anyone know of a way to manually reset the folder location without starting up ASP.

Thanks
Jeremy
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neeters_guy
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Re: User Content Library causing crash

Post by neeters_guy »

You could try editing the "Anime Studio Pro9.user.settings" file (with a text editor such as Scite). There a couple entries such as "LibraryCurrentFolder" or "EditableFilesDir" that may help.

The user setting file is usually hidden in Windows. You can locate it by using a search tool or this way:
1) From the Start menu, choose Run, type "%appdata%"
2) Find the folder that contains "Anime Studio Pro9.user.settings" (under the Smith Micro folder).

Forgive me I haven't actually tried this, this is just a hack approach. As usual, you should back up your files before you do this.
amanandink
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Re: User Content Library causing crash

Post by amanandink »

great thanks, but i'm on mac, anyone know where the settings files is stored on mac? A system search is not showing it up

j
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slowtiger
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Re: User Content Library causing crash

Post by slowtiger »

HD/Library/Application Support/Smith Micro/Anime Studio Pro
AS 9.5 MacPro Quadcore 3GHz 16GB OS 10.6.8 Quicktime 7.6.6
AS 11 MacPro 12core 3GHz 32GB OS 10.11 Quicktime 10.7.3
Moho 13.5 iMac Quadcore 2,9GHz 16GB OS 10.15
Moho 14.1 Mac Mini M2 Pro OS 13.7.6
amanandink
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Joined: Wed Feb 13, 2008 1:28 pm
Location: Kilkenny, Ireland
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Re: User Content Library causing crash

Post by amanandink »

No sadly that didnt work. I deleted the files from that location and the prefernce file and re-installed but to no avail.

I can however start up ASP in a new user and it works fine.

Is there a way to completely uninstall ASP and remove all files for it? I tried using AppTrap but it didnt get everything. as when I re-installed it just came up with the same problem.

J
amanandink
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Joined: Wed Feb 13, 2008 1:28 pm
Location: Kilkenny, Ireland
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Re: User Content Library causing crash

Post by amanandink »

Hey All just to ket you know I found a solution to this, I kept hitting OK when ASP asked for the external folder for the library and it took about 20 mins of hitting OK to work past the blockage, and ASP opened, I reset the folder,saved a file and hey presto, its back to normal.

J
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