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Cause and remedy when won't play back

Posted: Wed Sep 11, 2019 5:14 pm
by Jkoseattle
Every day or two when I try to play back my project, it will not play, and instead the Play button turns to a Stop button. Simply closing and re-opening Moho does not fix this. I have to reboot. Moho isn't frozen - it still lets me edit and save and all, just can't play. What might be the cause of this, and is there another remedy besides rebooting?

Re: Cause and remedy when won't play back

Posted: Fri Sep 20, 2019 8:14 am
by chucky
Sounds very weird Jkoseattle I have no idea but just answering so it's not so spooky here :mrgreen:

Re: Cause and remedy when won't play back

Posted: Mon Apr 14, 2025 6:42 am
by NealF2
I just ran into a similar problem with Moho Pro 14.3

none of my projects play anymore. I hit the play button and it just doesn't do anything.
Also, when i scrub there's no audio.

This is a file that was working fine yesterday. I tried some older files and they won't play either.

UPDATE:

Looks like none of my audio is working even in the Music program. Not sure why that would effect Moho, but I'll have to fix this first to find out.

Re: Cause and remedy when won't play back

Posted: Mon Apr 14, 2025 7:08 am
by NealF2
Apparently, if there's an audio problem with the Mac it'll keep Moho from playing anything.
I restarted and luckily it's now working.

Re: Cause and remedy when won't play back

Posted: Mon Apr 14, 2025 11:04 am
by Greenlaw
I've run into moments when Moho stops playing. Same as you, I can save, etc., just not play. This seems to happen when I have a bunch of other programs running in the background simultaneously, like video editing, compositing, audio recording, browsers, Discord, etc., so I'm not too surprised when something weird happens in any of these programs. My solution is to avoid doing too much at once, which seems to help...I haven't seen this happen for quite some time now.

When this happens, I think I'll be able to quit and relaunch Moho. I don't think I've had to restart the computer completely, but I tend to do that anyway to reduce the chances of it happening again or seeing a problem in another program.

Anyway, I don't think this was a problem for me before Moho 14.x, so maybe it's a new thing? Fortunately, it hasn't been a serious recurring problem...well, for me, anyway.

Post any new info about what causes the problem. I'll do the same if I learn anything new.

I'm on Windows, by the way. And, yes, I think it might be audio-related.

Re: Cause and remedy when won't play back

Posted: Wed Jul 22, 2026 2:39 am
by hayasidist
I hit the same problem yesterday -- Windows 10 (still!) with an audio track in a moho 14.4 project. The "play" button wouldn't play with the audio layer in the file (whether enabled or not) but if I deleted the audio track and all worked well. It needed a computer restart to clear the issue.

It seems that the windows audio service had either failed (most likely according to various online sources) or that - for whatever reason - Moho was not able to connect to the audio service. (IIRC timeline scrub worked ok.)

needless to say, I didn't gather enough data at the time of the issue to shed more light on this - and I can't reproduce the situation at will. But it's on the list now...