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HELP!!
Posted: Tue Jun 21, 2016 2:42 am
by Shadow
Hi there, I'm not sure whether this is the appropriate place to post this but..
I need help! When I open Anime Studio, the canvas is simply black and I can't seem to do anything on it
I have no idea what to do.. Please help! Thanks, Shadow

Re: HELP!!
Posted: Tue Jun 21, 2016 6:22 am
by Fuzatron
Never seen that before. Maybe try turning off "enable gpu" in preferences or updating video card drivers. I guess you see the same thing when you create a new document.
If none of that helps, you might want to post more details about your system. Good luck

Re: HELP!!
Posted: Wed Jun 22, 2016 12:53 am
by Shadow
Unfortunately it doesn't seem to be working... could I email you a screenshot? I can't seem to send the screenshot via the forum D:
Re: HELP!!
Posted: Wed Jun 22, 2016 6:33 am
by Fuzatron
You can. But i really don't think that'll tell me/us anything beyond what you described. Posting your OS, video card info, and version of AS might help someone else diagnose the problem... Those were my only suggestions i'm afraid
I would contact support if you don't get an answer here soon.