Moho Forum

Guys.. I don't know if anyone else ran into this or not, but with the new trial, you have to enter your payment credentials in order to use it on a new machine. I personally own 2 licenses, but last month was demoing the software at a school. I tried using my laptop there, but they had old school vga and I couldn't get my laptop setup, so had to use their computer. I installed the software and I uninstalled right when I was done, but was charged the 299 anyway at the end of the trial. I'm sure smith micro will refund my money, but it's a rather annoying new thing. How is one to notify that they don't want to continue that, as I didn't see anything in paypal that would allow me to let Smith Micro know that I did not continue using it anymore after that day, even with the uninstall.

Having to put a credit card on file to evaluate the software isn't a good system. For me at work this was a major problem. Nobody at work is gonna give me an expense card to just demo a program.