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How to report bugs?

Posted: Wed Sep 12, 2012 8:07 am
by Onionskin
on this link viewtopic.php?f=2&t=14098 is URL for Smith Micro Customer Service and Support, link does not work.
I found two bugs, Funksmaname said that he will report first one about ASP9 crashing, but second one worries me a lot and I would like to report this because I am now stuck with my work with this new version of ASP :(

I have this problem and I think that is a bug, please try to do next to test it

1 Draw stroke with Round caps
2 Go to that layer settings/vectors and check Noisy outlines and apply
Round caps disappeared and should not

if it is a bug I would ask Smith Micro ASP team to remove as soon as possible please,
thanks in advance

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Re: How to report bugs?

Posted: Wed Sep 12, 2012 2:28 pm
by funksmaname
Hey Onionskin,
Again, I'll report this - as beta tester there is access to a bug reporting system that the developers use - so I'll post it there.
If you want to join the beta team I can ask on your behalf in the private forum, but until then please keep posting your bugs in the bug forum and it will get checked and added for you.

Cheers!

Re: How to report bugs?

Posted: Thu Sep 13, 2012 4:11 am
by Onionskin
Thnx again Funksmaname,
when I have no feedback I get worried, I just bought ASP9 and now because of that bug I have to go back to ASP V8.2.
Yesterday on webinar I asked about that bug, they gave me contact of Jason Cozy so I also reported bugs to him.
I hope that will fix it as soon as possible.