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Anime Studio 7.1 with Lion - Serial Number Problem
Posted: Fri Dec 16, 2011 2:06 am
by Lebostein
Hi,
after installing Anime Studio 7.1 on Mac OS X Lion the program don't accept my serial number! Only an administrator should activate the software. What problem is this an how I can solve this?
Posted: Sat Dec 17, 2011 12:54 am
by Nolan Scott
Aren’t you the “Administrator” of your computer...?
If you don’t have “administrative rights”, you have to ask someone who has...
Open the computers System Preferences / Users & Groups...
Have a look who is the Admin of that machine...
Select the Anime Studio.app in the Application Folder / Get Info (or hit command+I)...
Check Sharing & Permissions / You have to have Read & Write Permission...
Regards
Nolan
Posted: Sat Dec 17, 2011 7:42 am
by Lebostein
I am the admin of my computer! This is the first application on my system, that needs admin rights from an admin.... sorry, the error is in german language:
Posted: Sat Dec 17, 2011 9:56 am
by Lebostein
Yes! If I log in as root user (very complicated procedure on Mac, see link) then I can input the serial number without problems! Very strange... with Snow Leopard I did not have this problem.
Link:
http://support.apple.com/kb/HT1528?viewlocale=en_US
Posted: Mon Dec 19, 2011 8:55 am
by Fahim
Hi,
You should contact tech support. I am sure they'll be able to help you out:
http://www.smithmicro.com/support/contact.aspx
Regards,
Fahim
Posted: Mon Dec 19, 2011 9:55 am
by slowtiger
This is not an unusual problem, it happens with several programs. As long as it can be solved with log in as root/admin, it's just a nuisance.