Images not found due to memory or cache management problem
Posted: Thu Aug 04, 2011 5:02 pm
We have characters made up of PNG files.
All images used are valid, non-corrupt, and working 100% fine in Anime Studio.
Characters use switch layers for things like mouth shapes and different angles of the head/body/etc.
When we have multiple characters in a scene, eventually we get the broken image icon showing up instead of the correct (and working ) images. This happens when a switch layer changes something like the head or body angle (and therefore is trying to load a set of new images into memory). So, instead of finding the correct images and displaying them, Anime Studio is giving up and showing the broken image icon instead. It's as if the program has reached its limit of how many images it will store in its memory or cache and refuses to add any more images.
Turning off the visibility for all characters except for one, saving the file, and reopening it will work for every character on their own, proving that the images required DO all work inside of the scene.
In order to get something new to load once we start seeing broken images, we have to close the scene and re-open it - it seems that once the memory/cache has been maxed out, you can't change what the program is willing to load/display.
Depending on what frame we start with and scrub through the timeline, different images end up being broken. Basically, once the memory/cache limit is reached, any new images encountered on the timeline are just broken.
What's the solution to this?
Can't it manage image files more reliably?
Can the memory/cache be told to update on the fly and NOT display broken image icons when the files are good and working?
We're using version 8.01 on 64 bit Windows PCs with *lots* of RAM.
We tried the scenes on a Mac with Anime version 8 and they worked 100% fine.
We need them to work in a Windows environment, though.
Please help! Thanks.
All images used are valid, non-corrupt, and working 100% fine in Anime Studio.
Characters use switch layers for things like mouth shapes and different angles of the head/body/etc.
When we have multiple characters in a scene, eventually we get the broken image icon showing up instead of the correct (and working ) images. This happens when a switch layer changes something like the head or body angle (and therefore is trying to load a set of new images into memory). So, instead of finding the correct images and displaying them, Anime Studio is giving up and showing the broken image icon instead. It's as if the program has reached its limit of how many images it will store in its memory or cache and refuses to add any more images.
Turning off the visibility for all characters except for one, saving the file, and reopening it will work for every character on their own, proving that the images required DO all work inside of the scene.
In order to get something new to load once we start seeing broken images, we have to close the scene and re-open it - it seems that once the memory/cache has been maxed out, you can't change what the program is willing to load/display.
Depending on what frame we start with and scrub through the timeline, different images end up being broken. Basically, once the memory/cache limit is reached, any new images encountered on the timeline are just broken.
What's the solution to this?
Can't it manage image files more reliably?
Can the memory/cache be told to update on the fly and NOT display broken image icons when the files are good and working?
We're using version 8.01 on 64 bit Windows PCs with *lots* of RAM.
We tried the scenes on a Mac with Anime version 8 and they worked 100% fine.
We need them to work in a Windows environment, though.
Please help! Thanks.