HELP! Problem with program

[puffadderbite]

Anyone have this problem?
when i open anime studio,...my tools dissapear(it becomes a small black box) also..i have no access to Library.
I tried to download the whole program again and it goes back to normal for the first couple of times i open it,..but then it goes back to giving me no access to tools or library,..frustrating,..i can never use this program until i figure out what is causing this glitch..ive tried going to the top (window) and clicking tools,..nothing happens,..HELP,..MY TOOLS ARE GONE

[Genete]

You should provide operating system, AS version, etc. before report that bug. Also you should report the installation steps you did. As it is not a normal or reproducbible problem I suggest to directly contact with your vendor to ask for support.
-G