Search found 4 matches

by Vangelis
Wed Jun 04, 2025 1:07 pm
Forum: General Moho Discussion
Topic: Cannot get support nor a confirmation email
Replies: 2
Views: 103

Re: Cannot get support nor a confirmation email

slowtiger wrote: Wed Jun 04, 2025 12:50 pm Office should not be affected, but I guess the main staff is in Annecy this week!
Thank you! Perhaps this can explain some things.
by Vangelis
Wed Jun 04, 2025 12:23 pm
Forum: General Moho Discussion
Topic: Cannot get support nor a confirmation email
Replies: 2
Views: 103

Cannot get support nor a confirmation email

Hi! I tried to sign in to support to see if my ticket got an answer (I asked a question on Monday) and it did not accept my login info. I tried to create a new account and I did not get a confirmation email or at least an error message while registrating. Did I do something wrong? Or I should wait a...
by Vangelis
Sun Apr 07, 2024 12:33 pm
Forum: Bug Discussions
Topic: Moho 14.1 suddenly cannot be opened
Replies: 9
Views: 8677

Re: Moho 14.1 suddenly cannot be opened

And another thing I noticed: moho 14 seems to be facing problems mainly with exporting to video. For example, I just tried to preview the animation: the video player did not play it and after a while the program stopped responding and soon my PC froze. And it is not the first time this happened with...
by Vangelis
Sun Apr 07, 2024 12:03 pm
Forum: Bug Discussions
Topic: Moho 14.1 suddenly cannot be opened
Replies: 9
Views: 8677

Re: Moho 14.1 suddenly cannot be opened

After uninstalling, you might need to delete some hidden files. I know there are files stored here... C:\ProgramData\Lost Marble\Moho Pro\14 ...and here... C:\Users\[YOUR USER ACCOUNT]\AppData\Roaming\Lost Marble\Moho Pro\14 An uninstaller program like the free Revo Uninstaller should take care of ...