It could be hackers. Should I download the program again. Who do I cotact to reregister?

I've just got Debut 11 and want to put a Mr Blobby style character singing one of my songs on you tube but have encountered some issues. Can you help please? 1) There is no option to create a parent layer. Is this because I imported png files or is hat ok and if so where is the menu item? 2) The wav...